Frequently Asked Questions

Ordering & Delivery

Do you also deliver to the Netherlands? +
Yes! We deliver throughout Belgium and the Netherlands. Delivery is included in the price.
Do you also deliver to France and Germany? +
Yes, we deliver a selection of products to France and Germany via DPD or GLS. Not all models are available for delivery outside Belgium/Netherlands.
Can I also pick up my order? +
Yes, you can pick up your order at Kouterstraat 25, 8710 Ooigem (at Dierenspeciaalzaak PIRO). With pickup, you get a 10 euro discount.
How long does delivery take? +
Most orders are delivered within 3-5 working days. During busy periods, this may take 7-10 working days.
What payment methods do you accept? +
We accept Bancontact, iDEAL (for the Netherlands), credit card (Visa/Mastercard), and bank transfer. All online payments are processed securely via Mollie.

Maintenance & Safety

How do I protect my chickens from foxes? +
The best protection is a combination of a sturdy coop with closed sleeping quarters and an automatic chicken door. Make sure the coop has no openings larger than 5 cm.
How do I maintain my chicken coop? +
Clean the coop weekly: remove dirty bedding and droppings. Empty the droppings tray regularly. Check monthly for damage and treat wood annually.
Do I need to stain or treat the coop? +
Our coops are already pressure-treated and ready to use. For a longer lifespan, treat 1-2 times per year with wood stain. Never use paint or lacquer on the inside.
Are there regulations for keeping chickens in Belgium? +
In Belgium, you may keep chickens without a permit, provided you comply with local building regulations. Check with your municipality. Most municipalities allow 3-6 chickens.

Store & Service

Where is your store? +
Our store is located at Kouterstraat 25, 8710 Ooigem (at Dierenspeciaalzaak PIRO). Visit us to view models, pick up orders, and get personal advice.
Can I return a chicken coop? +
Yes, you have a 14-day cooling-off period under Belgian law for online purchases. The product must be unused and in its original packaging.
Do you also sell parts and accessories? +
Yes, we offer starter packs, automatic chicken door systems, wood stain, and separate nesting boxes. You can add these as extras when ordering.

Still have questions?

Feel free to contact us. We are happy to help!

Contact
 

Our strengths:

🇧🇪 NL | 🇬🇧 EN | 🇫🇷 FR | 🇩🇪 DE

✔ Daily shipments
✔ Personal advice
✔ Safe payment

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